Next Generation Unified Contact Center
CONTAQUE™ is a highly reliable and comprehensive Contact Center Solution which effortlessly integrates with your existing voice and data systems whether it is VOIP,TDM,PRI,GSM Or PSTN. At CONTAQUE™, we believe in delivering a wide range of Contact Center Solutions with Predictive dialing, Reporting, Digital voice recording, Automatic call distribution (ACD) and IVR.
Increase Productivity by 4x
Calculation of approximate time for each call and the wait time by the number of agents increases per agent productivity
Both inbound and outbound available
Contaque NGUCC is for offers both inbound and outbound calling.Contaque NV is only for outbound calls and can be upgraded as and when required.
Reduce overall TCO
Cost efficiency is maintained as we use Open Source Linux Servers so there is no any additional cost on Server Licensing. Updates are FREE!
Easy monitoring & Real-time Reporting
Agents will login in code followed by user code and password, this will make him login into the master system, all reports will be available on MIS